The Iterative Leader

Yes, I’m Talking About Psychological Safety… Again.

Written by webs | Dec 21, 2024 3:00:00 PM

Look, I know what you’re thinking:
“Does Webs ever stop talking about psychological safety?”

And honestly? Fair question.

I bring it up a lot. Like, a lot. If you follow my work, you’ve heard me talk about how psychological safety builds trust, enables innovation, and prevents teams from quietly imploding.

But here’s the thing: I’m going to keep talking about it because it’s still not happening enough.

Why I’m Obsessed With Psychological Safety

Let’s take a quick look at what happens when psychological safety is missing:

  • Teams say things like, “I knew this was going to fail, but I didn’t want to be the one to point it out.”
  • People stay silent when they don’t understand something or when they spot problems.
  • Everyone agrees in meetings, and then nothing gets better.

Sound familiar? That’s not a “bad team”—it’s a team that doesn’t feel safe enough to speak up, make mistakes, or challenge ideas.

Now let’s flip it. Here’s what happens when psychological safety exists:

  • A junior developer says, “I think there’s a better way to do this.”
  • Someone flags a risky assumption before it sinks the project.
  • Teams push each other to refine ideas because no one is worried about looking foolish.

If you want teams that innovate, collaborate, and perform at their best, you need psychological safety. No exceptions.

But Isn’t This Just a Buzzword?

I get it—psychological safety has become a bit of a buzzword. Sometimes people toss it around like fairy dust, as though simply saying “safe space” will magically fix everything.

So let’s clarify:

  • Psychological safety doesn’t mean endless agreement or being “nice” all the time.
  • It doesn’t mean avoiding conflict or never critiquing ideas.
  • It’s not a kumbaya circle where no one gets held accountable.

What it actually means is creating an environment where people:

  • Speak up without fear of being dismissed, blamed, or ridiculed.
  • Take risks and experiment, knowing mistakes will be treated as learning opportunities.
  • Share ideas and challenge assumptions because they trust their team to listen, not attack.

When you get that right, everything else—performance, innovation, retention—gets better.

Yes, It’s a Lot—But It Works

The reason I talk about psychological safety so much is because I’ve seen what happens when teams don’t have it:

  • Brilliant ideas never make it to the table.
  • People disengage quietly.
  • Mistakes turn into blame games instead of opportunities to learn.

And I’ve seen what happens when they do:

  • Teams iterate faster because they’re not afraid to try something and fail.
  • Feedback becomes a tool for growth, not resentment.
  • Problems are flagged early, not buried until they explode.

One team I worked with transformed the way they collaborated just by building safety into their meetings. Instead of polite, surface-level agreement, they started asking better questions:

  • “What assumption are we making here?”
  • “What could go wrong if we tried this?”
  • “Who has a completely different perspective?”

The result? Fewer blind spots, better solutions, and a team that actually trusted each other to show up fully.

So, Yeah—I’m Going to Keep Talking About It

I talk about psychological safety because it’s the difference between a team that’s surviving and one that’s thriving.

And here’s the kicker: it doesn’t take massive, complicated changes. You don’t need a 40-page strategy deck. You can start small:

  1. Model it yourself. Admit mistakes. Ask questions. Be curious.
  2. Set the tone for conversations: “All ideas are welcome—we’ll figure out what works together.”
  3. Reinforce that mistakes aren’t failures—they’re learning moments.

Because once a team feels safe, they start to bring their best thinking, their best selves, and their best work to the table.

And if I have to remind you of that every other week? I’ll do it. Because it’s worth it.

Want help building psychological safety that works for your team?
Let’s design systems that unlock trust, collaboration, and performance.